EASY HELP BY ALFT & WILSON PUBLISHING

 

Installation and Unlock issues: Click here

Microsoft Vista Issues: Click here

On-Line Update Issues: Click here

Other computers in office are not on-line, how to update: Click here

Problems Viewing and Printing Documents: Click here

License and Pricing Questions: Click here

Need to Reinstall/ Computer Crash/Lost Program/Lost Files: Click here

Lost Registration or Need a replacement CD: Click here

If you are a litigant, we do not provide advice: Click Here

Didn't receive the Email with the registration code: Click here.

Special software advice: Click here

There are five lawyers in our building. We each have our own firm name. Since we are in the same building, may we take advantage of the volume discount? No. Each must order single user version.

We added a lawyer to our firm who will use the program, what do we need to do now? Purchase an additional license. Click the Buy Now button. We will send you instructions.

We have only one computer at the office that is connected to the Internet, how do we download it and install it on the other computers? Click here.

Are we allowed to prepare a Form for another lawyer in ttown who does not use your program? No.

I ordered and paid for the program. Has it been released yet? Because we need the tax numbers which come out late December, t he program is usually released in early January of each year. Before calling, check your spam filter or junk Email folder.

Mailing Address:

Alft & Wilson Publishing

3775 EP True Pkway, Suite 282

West Des Moines, IA 50265
 
 
Toll-Free Technical Support: 1-800-735-9426
Toll-Free Sales Support: 1-888-805-0363